During a one-to-one conversation, the student should be doing most of the talking. The way that you frame your questions and suggestions is crucial to getting the student to open up. We provide you with questions and sentence prompts that help students feel validated and respected, and an opportunity to practice using them.
It can be difficult to listen when you feel that a student is lying, but you must let them finish telling you what happened without interrupting. Even consider writing what they are saying down. When they are done, thank them and say, 'Here is what I thought I saw…'