Job Title: Technical Coordinator/Operations Assistant

Hours: Full-Time

Employment Type: Exempt

Compensation: $69,888-$78,728

Supervisor: Director of Operations

OUR MISSION

Invictus Academy of Richmond prepares 100% of students in grades 7-12 to thrive in the colleges of their choice, solve relevant problems, and communicate with confidence.

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OUR SCHOOL

Invictus creates joyful, rigorous classroom cultures where students understand the importance of the content they are learning, and how it connects to their everyday lives and ambitions.

We believe in academic rigor, collaboration, have an unwavering belief in our students’ capabilities, and do whatever it takes to support their growth.

We build trusting, authentic relationships with students, families, and colleagues. With these relationships as our foundation, we work closely with each other to support students in meeting the highest academic and behavior expectations. At Invictus, we are eager to learn about and implement restorative approaches to support students to be their best selves.

Invictus Academy of Richmond embodies humility and constantly strives to strengthen our knowledge, skills, and practice. We crave feedback and welcome opportunities to grow through observations, coaching meetings, and professional development.

We are fiercely solutions-oriented. We never shy away from a problem that we must solve to achieve our mission, but always bring potential solutions to the table.

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THE ROLE

Invictus Academy is an independent public charter school located in El Cerrito and we are seeking a Technical Coordinator Lead/Operations Assistant to support the primary responsibilities of the Operations Team.

The quality of our school is defined by the quality of our team. In that spirit, we are seeking exceptional individuals to execute the following “essential job duties” and responsibilities:

RESPONSIBILITIES

Set-Up, Inventory, & Maintenance of Tech Resources

• Set up and maintain all computer resources for students and staff. Resources include MacBooks, Google Chromebooks, LCD classroom projectors, document cameras, and other related technology used throughout the school
• Set up all staff and student Google accounts, as well as all other tech platforms, such as IXL, Accelerated Reader, PowerSchool, DeansList, and NWEA MAP
• Maintain an accurate record of assets and ensure that all technology equipment is properly checked out and in to staff and students
• Support for ~30 classrooms or office spaces, ~450 students, and ~50 staff members using technology on a regular basis, 1:1 student/device environments
• Manage the  infrastructure and network including physical connections, wireless access points, network switches, firewall, servers, and Google Apps for Education to support all staff and students
• Order and repair equipment as needed
• Oversee the student loaner chrome system and ensure all classrooms are equipped with the proper number of chromes at all time

Network Security & Safety

• Oversee the all aspects of the use of technology on campus to ensure compliance with state and federal laws and regulations
• Collaborate with the Dean's Office to address any breaches of the student tech use agreement
• Support staff with using GoGuardian appropriately to monitor the learning environment
• Maintain the firewall and ensure that best practices are implemented for data security

Troubleshooting & Technical Education

• Cultivate and teach best practices regarding technology use for staff and students
• Monitor and troubleshoot network connectivity
• Provide technical support for various SIS and curricular platforms such as PowerSchool, DeansList, IXL, and NearPod
• Plan and implement regular maintenance such as OS updates, security updates, active directory updates for current staff,  active directory account management, print server management, DHCP management
• Work collaboratively with our back office support provider and Director of Operational Strategy and Sustainability
• Coordinate with external vendors as needed for  telecommunications and internet support

Other Operations Support

• Make copies and prepare printed materials submitted through our copy system
• Assist with family communications in the main office
• Support with accurate attendance entry
• Support with student file management
• Support logistics for schoolwide events and celebrations
• Provide Spanish translation as needed
• Ensure orderly, warm, professional front office culture
• Support or assist with additional operations based tasks as assigned

Team Player

• Attend staff trainings and meetings as required
• Perform other duties as assigned to ensure the efficient and effective functioning of campus-wide technology, as well school operations.

IS THIS YOU?

• You have experience supporting complex systems and procedures.
• You have effectively participated in a team environment.
• You engage professionally and respectfully with families and students.
• You are proficient with Google Documents, Google Sheets, and Google Slides.
• You are able to communicate effectively in Spanish.
• You are professional, warm and collaborative with students, families, and colleagues.
• You are a quick learner and a team player.

PHYSICAL REQUIREMENTS

This position is on-site. The employee must have sufficient mobility to report to campus, work in an office, and engage with students and families, with or without reasonable accommodations. The employee may be required to do light lifting, pushing/pulling, and bending, with or without accommodations. The employee must possess the ability to communicate with students, parents, and colleagues, with or without reasonable accommodations.

NON-DISCRIMINATION

Invictus Academy acknowledges and agrees that all persons are entitled to equal employment opportunity. Invictus Academy shall not discriminate against applicants or employees on the basis of race, color, religion, sex, gender, gender expression, gender identity, sexual orientation, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, genetic information, military and veteran status, or any other characteristic protected by California or federal law. Equal employment opportunity shall be extended to all aspects of the employer-employee relationship, including but not limited to recruitment, selection, hiring, upgrading, training, promotion, transfer, discipline, layoff, recall, and dismissal from employment.